On May 25, 2018, the General Data Protection Regulation (GDPR), European privacy legislation, will take effect.
At DroneDepot.be (DroneCave), we fully support this, which is why we are expanding our terms and conditions to include a privacy policy. This will provide you with greater transparency regarding your data and how it is processed by DroneCave.
We ask that you review this update. Together, we can work toward greater privacy.
DRONEDEPOT.BE is part of DroneCave.
DroneCave, with its registered office at Fosselstraat 6, 1790 Affligem, and registered with the KBO under number 0771.941.935 (hereinafter “dronedepot.be”) considers the protection of privacy to be of the utmost importance. Dronedepot.be is committed to informing its customers and the users of its services as much as possible, respecting them, and giving them control over what happens to their data. DroneDepot.be aims to manage and use its customer data securely, respectfully, and with due diligence in order to better serve its customers and provide the best possible experience. DroneDepot.be therefore operates on the principle that everyone should have control over their personal data. Below, you will find information about what data DroneDepot.be collects, why, for how long, and how you can exercise control over it.
DroneDepot.be invites its customers to take the time to carefully review this Privacy Policy, along with the Terms and Conditions that may apply to its products and services.
This Privacy Policy applies to all of our customers (current, former, and future) and to all visitors to the droneDepot.be website(s).
The European General Data Protection Regulation 2016/679 of April 27, 2016 (“General Data Protection Regulation”), the Act of December 8, 1992 (“Privacy Act”), the Act of June 13, 2005 (“Electronic Communications Act”) and the accompanying implementing decrees, as well as any future amendments thereto, govern the protection of your personal data.
DroneDepot.be strives to fulfill its obligations and respect customer rights whenever DroneDepot.be processes your personal data. For more information on this subject, DroneDepot would like to refer you to the website of the Commission for the Protection of Privacy [https://www.privacycommission.be/nl].
“Personal data” means the following: any information relating to an identified or identifiable natural person (“the data subject”), where an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.
The personal data that DroneDepot collects and processes primarily consists of the data that customers enter themselves through the various pages of our website(s) and the data that DroneDepot obtains through your use of our website(s) and/or our products and/or services.
DroneDepot.be acts as the data controller for its customers’ personal data for the purposes described in this Privacy Policy.
Nevertheless, the customer has certain obligations regarding the processing of personal data that enable the customer to use DroneDepot.be’s products and services. In this capacity, the customer must, whenever necessary, obtain the legally required consent from end users for the processing of their personal data by DroneDepot, to the extent necessary in connection with DroneDepot’s products and services.
DroneDepot.be processes personal data for various purposes, processing only the data necessary to achieve each specific purpose.
Here’s how we use personal data:
Subject to consent, where required, DroneDepot collects personal data for the following specific purposes:
To process your request for our products and services.
If you visit our website to gather and/or request information about our products and services, or if, for example, you sign up for DroneDepot.be’s newsletter, DroneDepot.be will need at least your address and email information. Any information DroneDepot receives about you during this pre-contractual phase will be used solely to provide you with the requested information in the manner you specify. Even if you ultimately decide to become a customer of DroneDepot.be, DroneDepot.be will ask you for certain personal data, such as your name, address, phone number, email address, and customer number, and will also assign certain information to you, such as login credentials.
To provide the best service and inform you about how to use it.
DroneDepot.be uses personal data to set up, maintain, and support products and services, as well as for administrative purposes.
To provide information about (new) products and services from DroneDepot.be.
Dronedepot.be may use personal data to offer (in writing or electronically) new products, services, or special promotions that DroneDepot.be believes may be of interest to you. You can opt out of receiving these types of messages; see below for details.
To track performance.
DroneDepot.be may use personal data and consumer profiles to evaluate its products and services. This includes, among other things: soliciting feedback on services (for example, through market research), data we obtain when responding to customer inquiries, fraud detection, and quality assurance.
To comply with legal obligations.
In many cases, DroneDepot is legally required to retain certain personal data and/or disclose it to government agencies, for example, in connection with general tax and accounting obligations. In the context of a police or judicial investigation, DroneDepot may be required to disclose certain data to the relevant authorities in a confidential manner.
To track studies, tests, and statistics, for purposes such as trend analysis.
DroneDepot.be may use anonymous, aggregated data, for example, to report internally and externally on the use of its services. The data used for this purpose cannot be traced back to a specific individual. The information that DroneDepot derives from these analyses is used to evaluate its current portfolio of products and services as well as its processes, and to adapt them to new developments.
DroneDepot.be strives at all times to protect personal data and privacy, both in its physical offices and on the DroneDepot.be network. DroneDepot.be implements appropriate organizational and technical measures to safeguard personal data.
Dronedepot.be’s employees are trained to handle confidential data properly. In addition, for privacy-sensitive projects, an assessment is conducted regarding security and the Protection of personal data. In addition, DroneDepot uses a variety of technical measures to protect personal data, such as: password protection, hard drive encryption software, firewalls, antivirus software, intrusion and anomaly detection, and access controls for employees.
If a data breach were to occur that adversely affects personal data, the customer will be personally notified under the circumstances provided for by law.
The number of DroneDepot.be employees who have access to personal information is limited and carefully selected. These employees are granted access to personal information only to the extent that they need it to perform their duties properly.
The existence and content of personal communications transmitted via the DroneDepot.be network (e.g., email correspondence, hosting, etc.) are protected by the provisions governing telecommunications privacy. This means that, except for the exceptions listed in the law, DroneDepot and its employees may not take cognizance of the existence or content of such communications.
DroneDepot.be’s websites sometimes include links to third-party sites (social media, organizers of events sponsored by DroneDepot.be) whose terms of use are not covered by this Privacy Policy. Please read their policies on the protection of personal data carefully.
DroneDepot.be does not sell personal data to third parties, nor does it disclose such data to third parties, unless:
This is necessary for us to provide our services.
For certain aspects of our products and services, we collaborate with third parties or engage subcontractors. These third parties are always carefully selected, and there is always an agreement in place between DroneDepot.be and the third party in accordance with applicable legislation. For example, DroneDepot uses service providers for domain name registrations, email service providers, SSL certificate providers, Cloud Connect service providers, cloud invoicing service providers, and cloud web hosting service providers. For more information about our subcontractors, please feel free to contact us using the contact information provided in section 10.
If you purchase a product or service (online) from DroneDepot.be from a manufacturer or supplier based outside the European Union, additional measures may be necessary to ensure the security of personal data, such as certification under the EU-U.S. Privacy Shield and/or a data processing agreement containing model clauses drafted by the European Commission.
If an individual refuses to allow their data to be shared, DroneDepot may no longer be able to provide certain services.
There is a legal obligation.
DroneDepot.be refers to section 4 of this Privacy Policy for more information.
There is a legitimate interest on the part of DroneDepot.be or the third party concerned.
This may occur only if the interests or fundamental rights and freedoms of the data subject do not take precedence.
Droneepot.be has received permission from the person concerned.
If DroneDepot were to disclose personal data to third parties in any other way, it would do so by means of an explicit notification explaining who the third party is and the purposes of the disclosure and processing. Where required by law, DroneDepot obtains explicit and unambiguous consent from the data subject. The data subject also has the right to object at any time (see below).
With regard to the international transfer of personal data, DroneDepot protects all personal data in accordance with the level of protection required by European regulations.
In some cases, DroneDepot uses anonymous, aggregated data for commercial purposes or for external reporting. This data can never be traced back to a specific individual.
You may exercise certain rights regarding the processing of your personal data with respect to DroneDepot.be, to the extent that you are entitled to those rights under applicable legislation.
You may exercise these rights by using the contact information provided in Section 10 of this Privacy Policy. DroneDepot.be will respond to such requests and will decide whether or not to comply with them in accordance with applicable legislation and, in principle, within a period of one (1) month, also in accordance with applicable legislation.
To exercise your rights and to prevent any unauthorized disclosure of your personal data, you must provide us with proof of your identity. We therefore ask that you preferably include a copy of the front of your ID card with your request. The request can be sent to the contact information listed in section 10 of this Privacy Policy.
If you deem it necessary, you may also contact or file a complaint with the Data Protection Authority (Belgian Privacy Commission) ( [email protected]).
Right to Object
You have the right at any time to object, on grounds relating to your specific situation, to the processing of your personal data based on the legitimate interest of DroneDepot.be. If you object, DroneDepot will cease processing that personal data unless DroneDepot demonstrates compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or that are related to the establishment, exercise, or defense of legal claims.
Right of Access and Transparency
You have the right to (free) access to the data concerning you and to obtain a copy of this personal data. You may also ask us:
• Whether we process your personal data;
• The purposes for which we process them;
• What categories of personal data we process;
• The categories of third parties with whom we share your personal data;
• The source of the processed data;
• What rights you have.
Right to Rectification and Erasure
As a data subject, you have the right to have incomplete, incorrect, inappropriate, or outdated personal data corrected or supplemented. To do so, you can contact our customer service from a registered address or update your information via the online portal “www.dronedepot.be.” To keep your information up to date, we ask that you notify us of any changes, such as a change of address.
You also have the right to have your personal data erased without undue delay if and to the extent that:
DroneDepot.be will send you a confirmation message after processing a removal request. In the event of a partial removal, DroneDepot.be will also explain why the request could not be fully granted.
Depending on the nature of the request, it is possible that DroneDepot may no longer be able to provide certain services. DroneDepot.be also cannot always delete all requested data, for example, to comply with legal obligations (to meet accounting and tax obligations, DroneDepot.be is required, for example, to retain billing data for up to 7 years).
Right to Restriction of Processing
As a data subject, you also have the right to request that DroneDepot restrict the processing of your personal data if and to the extent that any of the following conditions apply:
In the event of a restriction on processing, the data may still be stored by DroneDepot.
Right to Data Portability
For personal data that (i) is processed in connection with the performance of the agreement, (ii) was provided by you, and (iii) is processed using automated means, you, as the data subject, have the right to obtain this data from DroneDepot in a structured, commonly used, and machine-readable format, as well as to request that DroneDepot transfer that data directly to another party, if this is technically feasible.
DroneDepot.be stores and processes your personal data for as long as necessary to achieve the purposes described in section 4.
The retention period may therefore vary depending on the purpose—for example, to comply with legal obligations (to meet our accounting and tax obligations, DroneDepot is required to retain billing data for up to 7 years) or due to the legal necessity to retain certain data as evidence in the event of disputes, for up to 10 years after the termination of your contract. Of course, access to this archived data is limited.
In addition to the information you voluntarily share with DroneDepot.be when using our websites, DroneDepot.be also uses cookies and other technological means to collect data.
Websites
All information—whether in the form of text, files, images, or any other format—is provided by DroneDepot for informational purposes only.
Any interested person may review this information; however, DroneDepot reserves the right, at any time it deems appropriate and without prior notice, to amend the terms and conditions governing access to and use of the website, or to restrict access to the entire website or parts thereof.
Access to such private sections of the website may be contingent upon the visitor/user providing certain information. The visitor/user who provides this information expressly agrees that this information becomes the property of DroneDepot and that, by merely providing information to DroneDepot, the latter is granted express permission to use the information in accordance with the Privacy Policy.
Access to the private section of the DroneDepot.be website, granted through the use of usernames and passwords, may be modified or denied by DroneDepot.be at any time without giving rise to any claim for damages.
Cookies
Our website uses cookies or similar technologies that store and/or retrieve information on your device (for the sake of simplicity, all such technologies are referred to here as “cookies”). For more information about which cookies we use, why and how, and what your options are, click here to view our cookie policy.
Any questions or requests regarding personal data or this Privacy Policy may be directed at any time to:
DroneDepot
Attn: Manager
Fosselstraat 6, 1790 Affligem, Belgium
Tel: +32 470 06 84 16
Email: [email protected]
DroneDepot.be reserves the right to amend this Privacy Policy. Any changes will always be published on this website prior to their effective date. We recommend that you review this Policy regularly so that you are aware of these changes.
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